Since Fine Living Cleaning Service offers services (not physical products), our return policy applies to service quality, not item returns.
1. Service Satisfaction Guarantee
We aim to deliver the highest cleaning standards. If you are dissatisfied with our work:
- Contact us within 24 hours of service.
- We will return to re-clean the specific area at no extra cost.
2. Refund Eligibility
Refunds are only considered if:
- The service was not delivered as agreed.
- Issues were reported within 24 hours.
- Our re-cleaning attempt still fails to meet reasonable expectations.
3. Non-Refundable Cases
- If the client fails to provide accurate service details (e.g., hidden damages, restricted access).
- If dissatisfaction is reported after 24 hours.
- If services were performed as agreed but the client changes their mind.
4. Policy Updates
Fine Living Cleaning Service reserves the right to amend these terms at any time. Updates will be posted on our website.
