Effective Date: [Insert Date]
Fine Living Cleaning Service (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect the following information when you contact us, book a service, or visit our website:
- Name
- Phone number
- Email address
- Home or office address (for service visits)
- Payment details (if required)
- Any additional information you provide for booking
2. How We Use Your Information
Your information is used for:
- Scheduling and providing cleaning services
- Processing payments and sending invoices
- Sending booking confirmations and updates
- Improving our services and customer experience
- Sharing promotions, offers, or company updates (with your consent)
3. Data Sharing
We do not sell or rent your personal information.
We may share data only with:
- Authorized staff providing your service
- Trusted third-party payment processors (if applicable)
- Legal authorities, if required by law
4. Data Protection
- We use secure systems to store customer data.
- Access is restricted to authorized staff only.
- Sensitive data (like payment info) is protected with encryption or trusted third-party platforms.
5. Cookies & Website Tracking
Our website may use cookies to improve user experience and analyze traffic. You can disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your data, where legally possible.
- Opt out of marketing communications anytime.
7. Data Retention
We keep your personal data only as long as necessary to provide services and comply with legal obligations.
8. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on our website with the updated date.
9. Contact Us
If you have any questions or requests about this Privacy Policy, contact us at:
📞 WhatsApp: 077 078 7112
📞 Phone: 055 539 4175
📧 Email: flprofessionalcleaningservice@gmail.com
🌍 Website: www.finelivingcleaningservice.com
📍 Location: Thinker’s Village, Paynesville, Liberia
